About Us

Innovative solutions to Business SuccessEfficiencySecurityTechnology

Members of:
C12 Member AICPA SOC Certified Member of the South Windsor Chamber of Commerce

Who We Are

Solution Innovators was founded in 1999 by Jay van Achterberg. At that time Jay had been in the computer industry for 14 years doing software development, systems administration, website development and IT team management for companies that included Pratt & Whitney, IBM, and Apple. In all of these organizations, Jay witnessed how large organizations were managing their computers.

Having grown up in a family that ran a small business, Jay was intrigued by the challenge of applying these enterprise-class methods to small businesses to make their computing experience more reliable at a price point that they could afford. He found that most small businesses rely on technologies and practices that stem from how people manage computers at home. But home-user priorities like “cheap” and “fun” largely contradict the best interest of businesses where utility, reliability, and security are what solid value is based on. Jay began to bring these enterprise principles to small businesses and found they became more productive, gained happier employees, and even saved money.

Today Solution Innovators has nine people based in its South Windsor, Connecticut office. We serve dozens of clients and many hundreds of users throughout the greater Hartford area. The company provides network and helpdesk services, IT auditing, website design and custom programming.

We invite you to call us at (860) 288-5353, or e-mail us at info@siresults.com. Our company is here to serve your small business.

Our Mission

At Solution Innovators, our mission is to equip Small and Medium-sized Business with technology solutions that address their real needs, delivered within enjoyable consulting experiences.

Company Values

Inspired by Jesus Christ’s attitude toward us, everything we do is based on valuing, caring for and serving others. We acknowledge our own strengths and weaknesses, neither thinking more highly of ourselves than we ought, nor putting down ourselves or others. Recognizing our limits, we admit our mistakes, hear others, and are guided by enduring truth and goodness.

Aspiring to realize our highest calling, we choose and pursue growth: personal, relational, technological and entrepreneurial. By holding to faithful values while intentionally leaving our comfort zones and maturing in our thinking, we look out for both our own interests and the interests of others. We aspire to always do our best, and to do what matters together with excellence.

We’re thoughtful, inquisitive and resourceful team members who grasp and value the underlying reasons for things. We thrive as constant learners in this ever-changing industry who ask questions and eliminate assumptions, with the result of taking and promoting wise action.

We’re intentional about leaving each person we interact with looking forward to the next time they’ll get to work with us. Our planning and communication are respectful, we keep our promises, and we offer people hope. We actively listen, express empathy, offer sound advice based on accurate information, work on the right things, and achieve results for those we serve.

We’re scale-oriented, knowing that our company’s health and reach drives the impact we can have together for our clients and on our world. We take great technology solutions and equip our team to provide them efficiently in ways that bring our company healthy financial profit while bringing our many SMB clients valuable long-term benefits.

IT Skills & Experience

Enterprise IT Services for Small Business

  • Network Administration
  • File Security & Collaboration
  • Network Level Security
  • User Security
  • Desktop Support
  • Real-time Monitoring
  • Inventory Control and Purchasing
  • Business-class Email
  • License Management
  • Data Recovery
  • Diagnostic
  • Maintenance

Programming Skills & Experience

Web & Application Design and Development

  • PHP / CSS3 / HTML5
  • UI Design
  • WordPress
  • ProcessWire
  • Video Integration
  • Responsive Design
  • App Development
  • Automation
  • API Integrations

Hiring Solution Innovators was the smart move

Looking back, our decision to hire Solution Innovators was a smart move. The firm has consistently performed at a high satisfaction level for many years. We plan to continue to use Solution Innovators for IT consulting. They are passionate about getting the job right.

Michael • CFO

What I dreamed, they made it reality

Solution Innovators accurately interpreted what I dreamed, and made it reality. Their website designer helped me with the learning curve in terms of grasping the project logistics and work flow. These websites are everything I wanted them to be.

Rebecca • VP of Marketing

High integrity, dependable, and trustworthy

Solution Innovators is very knowledgeable and helpful in evaluating our IT systems. When asked to perform a specific project or manage day-to-day IT issues, we can trust their recommendations, proposed solutions, and pricing quotes. We never feel like their team has any hidden agendas. Their service is outstanding.

Chris • CEO

Experts know what they are doing

The Solution Innovators technician took care of my problem, in literally less than 30 seconds once he logged on to my computer, and that was after I spent 3-4 hours trying to figure it out on my own! It reminded me that I see this same thing happen as I help clients my own business. Experts know what they are doing.

Girish • Business Owner

Service continues to be exemplary

It is not only the help that is appreciated, but your concern for making sure we are able to do business. Your service continues to be exemplary and for that we are grateful.

Sue • Business Owner

Courteous, efficient, and good listeners

Solution Innovators never minimizes an issue and is never condescending to us non-techies. They are courteous, efficient, and good listeners. They are acutely interested in our deadlines, and juggle their schedules to fix our problems amazingly fast.

Joann • Office Manager

So well organized. Absolutely fabulous.

I just received a call from the employee of a competitor. He wants to interview with us because of the website Solution Innovators designed. They said they were blown away, the site is head and shoulders above any other company website I’ve ever seen in our industry. Outstanding!!!

Eric • CEO

Provide proactive advice & solve our IT problems

The Solution Innovators team has been honest, prompt and professional, and they solve our IT problems. What sets Solution Innovators apart from competitors is that they provide proactive advice and make themselves intimately familiar with our needs and habits as end users.

Christopher • Business Owner

Planned, Completed, & Exceeded Expectations

Solution Innovators was able to put together a plan to upgrade our company’s computers, server, and website. The upgrades were timely and the transition was seamless. The website is original and contemporary. They have exceeded my expectations and I would recommend them to anyone looking for IT support or web design.

Mark • Owner

What an incredible custom development

I’m constantly reminded of what an incredible job you’ve done on this product. In particular, I just can’t get over the brilliant look and functionality of the entry portal and the interface. It is rare that someone can give another person a creative vision and have the product actually turn out better than the vision. Thanks again!

Jonathan • President

Clear Timeline, great communication

Solution Innovators designed our new donor website, and I could not be happier with it. Working with our team at Solution Innovators was a pleasure. They did a great job of gathering information, truly understood the purpose of the site, as well as our organization’s mission, and finished ahead of schedule.

Rachel • Director of Non-Profit